360 View – The compelling argument on saving the troubled industry with the right tool!!

Why 360 View?  It is the most absolute and comprehensive design with yet an easy to use and understand relationship management tool -is designed for financial institutions to make them more profitable through the knowledge of their customers while also seeking and finding prospective new opportunities using embedded predictive processes!

How will this change my institutions abilities? Better yet – the question should be how will this enhance my employees habits into productive and material progress for the institution?  Everyone likes to win, so 360 creates a winning strategy for every user, although it may be unique to the other employees winning strategy, it is a winning strategy for them and ultimately their institution. 

Why Now?  Simple – there has never been a more involved time in the financial market space that accountability and productive efforts needed to be channeled, therefore 360 accomplishes both goals. I firmly believe a change in the accountability (some will resist) factor will make the industry stronger while helping the hard working & caring individuals excel in their ability to know about and complete important tasks.

Why not give it a try?  No Reason other than not wanting accountability and as I have learned, those that are accomplishing / desiring to grow / willing to learn will embrace 360 – because as previously stated, they will have a winning strategy at their fingertips!

Thanks for checking this out and in reality you have nothing to lose!

Kevin Anderson

kanderson@inbizservices.com

 

The Traveler is Not Forgotten!

The Traveler is Not Forgotten:

 

The story begins on a trip out west, simply brutal schedule at the onset – then encouragement arrives in a small and unbelievable package and carries the day from beginning to end, thus makes the long day short.

 

There are a few called to feed their family by moving from town to city to county to country – just a traveler. This group of folk has no barrier in race, age, or creed.

The traveler certainly doesn’t do it for the pleasure or greed as it is simply based on need!

 

As I awake each day knowing the travel is brutal, long, and lonely – I sometimes forget that I am not the only.  Great is the return to regular life inclusion with the spectacular and beautiful wife!

 

Looking around with the selfish eye on the sky you never know who will be placed in the seat next to you with the ability to redirect thoughts to the greatest gift of them all.

Simply knowing you’re not forgotten as the Lord all mighty is there and may appear as short and thin a smile unseen or it could be for you a dude that is thick without being tall, but in either form your reminded of all.

 

God almighty is with the traveler and he or she is not forgotten, again see the reminders afar and near whether our travels move us from east to west or from north to south. Open your heart and share the wealth of the almighty – through the gift of sound as its amazing how quickly the joy returns at the same time as words of wisdom passes from mouth to ear – make sure to open our heart to hear. 

 

The trinity remains with Father, Son, Holy Spirit, as He doesn’t allow the traveler to be forgotten and remains solid and true – I say thanks from these eyes colored of blue.

 

With my final thought – we can all be desired if making ourselves available and finding the encouragement while knowing we will not be forsaken or forgotten. 

 

 

 

KA

Economy and Banking: I believe!

Hello Friends;

Over the last few months we Americans have all been very conservative in spending as we cautiously have watched and listened to a couple candidates running for president.  As well, Fannie Mae and Freddie Mac among other troubled institutions have captured many thoughts of WHY / WHO / and HOW. 

Why did this happen?

Who is responsible?

How do we overcome?

Folks, we can all debate the above questions – but there is something not debatable and that is American people are smart and resilient – and will bounce back quickly. 

Being industry specific: I can describe what banking vendors need and that is our clients and prospects to continue forging forward with acquiring the appropriate tools, such as our 360 View CRM because it helps all parties (the ultimate win / win).  Our company is debt free with 24 employees that wake up each day wanting to deliver the perfect solution in assisting our clients (currently financial institutions) in knowing more about about their clients, so they can make their clients more profitable – which is the same thing we are doing, making our institutions more profitable….

Keep the economy moving by investing and buying!

KA

Free Webinar – Is CRM your current LifeSaver?

Please click on this link to register for the free webinar on October 21st @ 1:00 CST. We are blessed to have Jason Tonioli sharing the 500% ROI they have experienced at Bank of Utah (in less than 18 months) since implementing 360 View.

I look forward to hearing from you eith via email, call, or having you attend a free webinar.

Have a very BLESSED day!!

Kevin Anderson
kanderson@inbizservices.com
615-242-0007 ext 222

Is now time to cut spending on Technology?

Hello Friends;

I have had the opportunity to speak to groups of bankers in the last month, with many concerned about existing budget plans for 2008 and setting new budget items for 2009.  Let me encourage all financial institutions not to overlook the correct spending in the next 12-18 months.  As well, I strongly encourage spending on the correct technology. 

So what is the correct technology?  If I may suggest the following guidelines:

1) Core Processing is a given:  Whether in-house or using a data center this is an absolute must have. Many times though banks are inappropraitely allocating conversion expenses because they want more from the Core Processing system (which I will address in summary).

2) Item Processing is a given:  The trend is to now move all capture to the initial point of opportunity, which I am a fan of doing if that end user presents the correct model for the institution.  Some points of capture (in my opinion) will never pay for itself so caution in this area is a must.

3) Sticky Products / Reward Programs / Overdraft Programs:  Sticky products are those product resources that tie each instituions customer closer to the longterm relationship, but some sticky products are used incorrectly and thus create a negative position with certain customers and the institution - so careful evaluation is necessary.. / Reward Programs are often seen as a way to encourage certain types of transactions with free checking and if setup properly work.. / OD Programs are similar to the rewards program whereas certain types of behavior are encouraged..  In summary of these three items, institutions must make the correct evaluations because each “somewhat” require participation costs to the vendor of choice - and I certainly suggest careful evaluation.

4) CRM / Marketing:  This is a subject that hits really close to home because our 360 View solution allows each institution to not only save money but will make you money and there isnt any participation fees associated.  I am personally covering many cost containment items and am blessed to have Jason Tonioli assisting me from the marketing angle in a free webinar – see more by clicking anywhere in the summary area.

In summary: Now isnt the time to put off technology, but yet time to embrace the correct technology! 360 View is absolutely a system that will help you avoid going through conversions for the wrong reasons because the things you are looking for are already in 360: Referal Management, Activities (past and future), Outlook Integration, Marketing, Delinquency Management, Pipelines (workflow), Incident Tracking, Goals and Incentive Management, and even more. Thus allowing you to create wins for each and every employee and your customers will be amazed at how you can better service their needs and building confidence they must have in this economy.

Have a blessed day!

KA

Life is full of curve balls

As we all transition ourselves through this blessing called life, we would all agree that encounters of the proverbial ”bumps in the road” occur.  I firmly believe we are personaly and sometimes corporately defined based on how we navigate these bumps. 

In baseball, the toughest pitch to hit is a well placed curve ball – no doubt about it.  The difference is by hitting the baseball curve 30% of the time you are a hero to many and in life if you miss it just once people (friends, family, and even others that just know you) get confused at why you missed. 

Admittedly, I have missed my own curve balls, fast balls, and sliders – but at the end of the day when realizing a missed opportunity to do the right thing has passed me by, I feel crappy. 

Right now I am thinking the presidential candidates are feeling pretty crappy – because they are missing the perfect opportunities to do the right things just so they MIGHT win an election.  I do know that a curve ball I am not willing to hit is someone that professes new taxes and uses a 5% number as the rule of thumb for these new taxes to touch - when in reality every tax touches 100% and no way is it less than 100%.

God Bless all!

 

KA

Fall Banking Meetings / Conferences

There are a couple blocks of time each year that requires much corporate participation – Spring and fall.  inBusiness Services is certainly honored to participate in these events and in reality would like to do more. 

What is the corporate goal when participating in these events?  Many would think signing as many clients as possible would be the number one goal for any company, but in reality for inBusiness we want to meet people, inform them about us so they can truly realize we care about them on a personal level and for them to understand our expectation is to become part of their team if choosing our product line of 360 View.  I firmly believe it is about relationship first and business second! 

Of course I am not naive and do realize new clients along with retaining existing is a must for continued growth and prosperity.  I will always stand by the notion though relationships last a lifetime and by putting this first the business aspect will take care of itself.  A good buddy of mine told me many many many years ago that it is certainly easier selling to your friends than the unknown – how correct!!

Have a blessed DAY

 

KA

Goals / Incentives Update (Webinar)

Hello Friends;

Close to 100 people signed up for our initial ICBA / inBusiness Services Webinar.  Many of those in attendance have followed up to gather additional information.

Why the importance of Goals / Incentive planning?  In today’s working environment, especially those compensated based on results, subliminally people accomplish more when treated to rewards.  Similar reason as to why customers shop around for better services, reward points, and lesser cost of similar goods – it becomes an activity of sorts with accomplishments to speak about.

Recognition is the ultimate form of encouragement, thus if you implement a plan that recognizes your staff (whatever the reward base), you will see improvements.  IOO (In our Opinion) - your rewards/recognition program must be understandable, fair and equitable based on opportunity, and track-able to reach the ultimate success.

360 View is our product line and it absolutely allows each financial institution flexibility – check us out!

Talk Soon,

Kevin A.

Golf at McCabe (CCGA) / The Real Blessing!

Well, I tried my swing at the local tournament called Capital City Golf Association this past week and had a blast.  I was very blessed to have the opportunity!

Coming off a second rotator cuff surgery in less than 15 months on the ole right shoulder, I wasn’t sure how well the stamina of three days of playing golf would show.  Keeping in mind the tourney was 54 holes (18 x 3) and all seemed well 5 holes into final round then golf became extremely slow (literally waiting 5-10 minutes per shot) and the ole shoulder became so stiff I could hardly swing/and even raise my arm.  At the point of the initial delay (quick update: round one was 73, round two was 72, and through 5 holes of day three I was even par) I felt pretty solid about finishing without much issues and actually competing well ahead of expectations – all up to that point – then all of a sudden the course darn near stopped and before I teed off on 6th hole there was about a 12 minute wait after holing out on the 5th and if you have ever stiffened up you know what happened from here. 

I knew trouble was in the making when practice swinging on number 6 – but Oh well, wasn’t going to quit and certainly knew I had to overcome this obstacle – I tried the using more club than needed and swinging easier – Big mistake and after a few holes of that I thought oh well lets get a prescribed pain killer in the system.  If you are an avid sports person and rythym is important to you – well it didn’t matter what I took / tried because I was pretty much done:)  – finished the last 13 holes 12 over par when the inital 41 holes was only played at 5 over par – if that gives you any indication of how my evening finished out.  Ultimately a 5 hour and 30 minute round of golf (please know I aint complaining and realized it was a blessing just being out there)

I am a very competitive person and certainly look forward to my next tourney with hopes of improving in all areas.

Why am I even mentioning this golf stuff?  In personal efforts or business efforts you have to become flexible and realize when you need to change and at a moments notice become willing to understand and do it.  As well, always realize you should set attainable goals and yuu will see the positive effects your good attitude and service quality efforts translate to others.  Although I ran into obstacles in golf, I knew the sun was shining down on me that day, it would rise again the next, and my ultimate salvation was most important – so BLESSED I WAS and AM.

Hope some of this makes sense…

KA

Email versus Phone

Just as a curiosity killed the cat (poor thing), I thought asking the question about how you would rather be touched might be important.  

Some people would much rather receive a call and others like email.  Those that like phone calls send a larger portion of them to voice mail and cull through the ones they desire to return before actually doing so – then the email folks do something similar by reading some and responding to some.

OK – so which are you?

KA